Responsible Gaming at tkpk — Play Smart, Stay in Control
tkpk believes that gambling should always be an enjoyable, voluntary form of entertainment — never a source of stress, financial hardship, or harm. Our Responsible Gaming programme gives every Bangladeshi player the tools, knowledge, and support they need to keep their gaming healthy and in balance with real life.
Our Four Core Responsible Gaming Tools
Every tool below is available to all registered tkpk players at zero cost. You can activate, adjust, or review any of these controls at any time by visiting your account settings or by contacting our support team.
Deposit Limits
Set a maximum amount you are willing to deposit into your tkpk account on a daily, weekly, or monthly basis. Once your limit is reached, further deposits are blocked until the period resets . Reductions to your deposit limit take effect immediately, while increases require a 48-hour cooling-off period to protect you from impulsive decisions.
Instant ActivationSession Time Limits
Define the maximum amount of time you wish to spend on the tkpk platform in a single session. When your time limit expires, you will receive a clear notification and, if you choose, be automatically logged out. This tool is especially useful for players who lose track of time during extended gaming sessions.
Daily ControlTime-Out / Cool-Off
Take a short break from the platform without closing your account permanently. Time-out periods of 24 hours, 7 days, 30 days, or a custom duration of your choosing are available. During a time-out, you cannot log in, deposit, or place bets. Your account and balance are preserved for when you return.
Up to 30 DaysSelf-Exclusion
If you feel that gambling is causing you serious harm, you can request a full self-exclusion from tkpk. Self-exclusion blocks access to your account for a minimum period of six months, up to a permanent lifetime exclusion. During self-exclusion, all marketing communications from tkpk are also suspended.
Permanent OptionThe tkpk platform is strictly for adults aged 21 years and above. No exceptions.
tkpk Is Strictly 21+ — No Exceptions
tkpk enforces a strict minimum age requirement of 21 years for all registered players. This is not simply a policy checkbox — it is a fundamental commitment to protecting young people in Bangladesh from the potential harms associated with gambling before they are emotionally, psychologically, and financially equipped to engage with it responsibly.
At the point of registration, all players are required to confirm that they are aged 21 or above. tkpk reserves the right to request documentary proof of age at any time, including a copy of a valid National ID card, passport, or birth certificate. Any account found to belong to a person under the age of 21 will be permanently closed, all winnings voided, and all deposited funds returned to the original payment source where technically possible.
If you are a parent or guardian and you suspect that a person under 21 in your household has registered on tkpk, please contact our support team immediately at [email protected]. We take every report seriously and will investigate and act without delay. We also strongly encourage parents and guardians to make use of parental-control software to restrict access to online gambling sites on shared devices used by minors.
- Age is verified during account registration and again at the first withdrawal request.
- Players who cannot provide valid age documentation will have their accounts suspended until verification is complete.
- tkpk does not accept registrations from players in jurisdictions where online gambling is explicitly prohibited by local law.
- All promotional materials published by tkpk include a 21+ age reminder.
Recognising Problem Gambling Behaviour
Problem gambling can develop gradually and is not always obvious — even to the person experiencing it. The following warning signs may indicate that gambling has moved from a recreational activity to a harmful pattern of behaviour. If you recognise several of these signs in yourself or someone you know, please reach out for help.
Spending more money on gambling than you originally planned, or consistently exceeding the budget you set for yourself before a session begins.
Chasing losses — continuing to gamble in an attempt to win back money you have already lost, often leading to even larger losses in a single session.
Gambling with money that was intended for essential expenses such as rent, bills, groceries, or family obligations in Dhaka, Chittagong, or elsewhere.
Feeling restless, irritable, anxious, or unable to concentrate when you are not gambling, or when you attempt to cut down or stop gambling.
Hiding your gambling activity from family members, friends, or colleagues — lying about how much time or money you spend on the platform.
Borrowing money, taking out loans, or selling personal possessions specifically to fund gambling deposits or to cover gambling-related debts.
Gambling has begun to negatively affect your relationships, work performance, academic study, or physical and mental health in a noticeable way.
Feeling that gambling is the only way to relax, escape from problems, or experience excitement — using it as an emotional coping mechanism rather than entertainment.
How to Request Self-Exclusion from tkpk
Self-exclusion is one of the most effective tools available for players who feel they need a significant break from gambling. The process at tkpk is straightforward, confidential, and takes effect promptly. Here is exactly what to do.
Please note: Self-exclusion requests submitted to tkpk apply only to the tkpk platform. If you gamble on other platforms, you will need to submit separate self-exclusion requests to each of those operators independently.
Log In to Your Account
Access your tkpk account using your registered credentials. If you are unable to log in or feel that logging in might tempt you to play before completing the exclusion, proceed directly to Step 2 and contact support instead.
Visit Account Settings or Contact Support
Navigate to your Account Settings and select the Responsible Gaming section, or send an email to [email protected] with the subject line "Self-Exclusion Request". Our support team is available 24/7 on Bangladesh Standard Time (BST, UTC+6).
Choose Your Exclusion Period
Select a self-exclusion period: 6 months, 12 months, 2 years, 5 years, or permanent lifetime exclusion. There is no wrong choice — choose the period that feels right for your situation. You can always request an extension before the period ends.
Confirm Your Identity
For security purposes, our support team will ask you to verify your identity before activating the exclusion. This prevents third parties from excluding your account without your knowledge. Identity verification is quick and handled with complete discretion.
Exclusion Is Activated
Once confirmed, your self-exclusion takes effect immediately. You will receive a written confirmation to your registered email address. All marketing emails and promotional notifications from tkpk will be suspended for the duration of your exclusion period.
Tips for Keeping Your Gaming Enjoyable
The vast majority of tkpk players enjoy the platform as a fun, entertaining pastime without any difficulties. These practical guidelines help you stay in that positive majority.
Set a Budget Before You Start
Decide on a fixed entertainment budget for gambling — an amount you are genuinely comfortable losing — before you open the platform. Treat it the same way you would budget for a meal out or a cinema ticket. Once the budget is spent, the session ends.
Accept That Losses Are Part of the Game
Every game on the tkpk platform has a built-in house edge. Losses are a normal, expected part of playing — not something to recover or "fix" by playing more. If you find yourself unable to accept a loss and walk away, that is a sign to take a break.
Balance Gambling With Other Activities
Keep gambling as one of many leisure activities in your life, not the central one. Maintaining relationships, hobbies, physical activity, and social connection outside the platform ensures that gambling never fills a larger role than it should.
Play for Fun, Not to Escape
Gambling should feel light and fun. If you notice yourself logging on to escape stress, loneliness, anxiety, or family problems, those are signs that gambling may be becoming a coping mechanism — which is an early indicator of a developing problem.
Take Regular Breaks
Set a timer or use tkpk's built-in session time limit tool to remind yourself to step away from the screen at regular intervals. Fatigue and emotional states like frustration or excitement can significantly impair decision-making during extended sessions.
Talk Openly With People You Trust
If gambling is starting to create tension or worry in your life, talk to a trusted friend, family member, or community leader in your city — whether in Dhaka, Sylhet, Chittagong, or elsewhere. Keeping it secret almost always makes the problem grow faster.
Contacting tkpk Support About a Gambling Problem
If you believe your gambling is becoming a problem — or if someone close to you is concerned about your gambling — the single most important step is to reach out and say so. Our English-speaking support team at tkpk is trained to handle these conversations with sensitivity, discretion, and without judgement.
To speak with a member of our Responsible Gaming support team, contact us by email at [email protected] with the subject line "Responsible Gaming Support". Please include a brief description of what you are experiencing, and a team member will respond within four business hours, operating on Bangladesh Standard Time (BST, UTC+6).
When you contact us, our team can help you with any of the following:
- Activating a deposit limit, session time limit, or time-out on your account immediately.
- Initiating the self-exclusion process if you feel you need a longer break from the platform.
- Providing information and general guidance on managing gambling behaviour.
- Permanently closing your account if that is the right decision for your wellbeing.
There is no penalty, no embarrassment, and no complicated process involved. Reaching out for help is an act of strength, and tkpk is here to support you every step of the way.
The tkpk Responsible Gaming Pledge
tkpk makes the following commitments to every player on the platform as part of our ongoing responsible gaming programme:
- We will never market to self-excluded players. Once you request self-exclusion, all promotional communications are suspended immediately and permanently for the duration of the exclusion period.
- We will never market to under-21s. Our marketing materials include age-gating, and we do not target advertising at individuals who have not confirmed they are adults.
- We will respond to every responsible gaming support request within four business hours. No responsible gaming enquiry is ever treated as low priority.
- We will review our responsible gaming tools annually to ensure they remain effective, accessible, and aligned with current best practice.
- We will display responsible gaming reminders prominently throughout the platform, including on the homepage, login page, deposit screens, and all promotional materials.
- We will never pressure a player to remove a limit. Reductions in limits take effect immediately; increases require a mandatory 48-hour cooling-off period to protect players from impulsive decisions made in the heat of a session.
These commitments reflect tkpk's belief that a healthy, sustainable gambling environment — one where players genuinely enjoy themselves and feel protected — is better for everyone in the long run.
Play Responsibly. Enjoy More.
Armed with tkpk's responsible gaming tools, you can enjoy cricket betting, slots, and casino games with confidence and peace of mind. Explore our platform knowing your wellbeing always comes first.